Frequently Asked Questions
Below are answers to the most commonly-asked questions we get from patients. If you don’t see your question here, feel free to call us at (401) 885-0051 or send us an email to firstname.lastname@example.org
Will my insurance cover my physical therapy visits?
Most major insurances will cover PT services. Deductible and co-pay amounts vary per insurance provider. Please check with your insurance carrier to determine what your plan covers. Contrology works with the following insurance providers: BCBS, Tufts, Cigna, Medicare and Aetna.
Do I need a referral from my doctor?
Only Medicare patients need referrals. However, it is always a good idea to inquire with your insurance company about prior authorization. For most in Rhode Island, there is “Direct Access” for physical therapy services. This means most patients can seek physical therapy without a physician referral. Then if further physical therapy is necessary after a three month period, you are required to see your physician to obtain a prescription for further treatment.
Will insurance pay for Pilates or sports conditioning?
No, your insurance will not pay for Pilates or sports conditioning. If you are under the care of a PT, and Pilates or sports conditioning would benefit you as part of your rehabilitation, the PT will direct your Pilates exercise or sports conditioning exercise as part of your visit.
What should I wear for my physical therapy appointment?
Please wear loose-fitting or workout wear. Shorts, tank tops, sweats or yoga/fitness clothing are all appropriate. Please bring or wear sneakers.
How long will I be at my physical therapy visit?
Anywhere from 45-90 minutes depending on your injury.
Will physical therapy be painful?
Although rehabilitation from injury is never easy, at Contrology we make every effort to make you comfortable during your treatment.